Companies make significant investments in equipment and that equipment needs to be maintained on a regular basis, just like your car, every 3 months or every 3,000 miles. Most people have a car and know that the oil needs to be changed every 3 months or 3,000 miles. They either change the oil themselves or take it to a service shop. That’s something they can remember to do on a regular basis or they can reference the sticker on their windshield placed there by the service shop. Most people don’t need software to remember this.
Now let’s turn to a manufacturing plant or a facility where maintenance and facilities departments are required to maintain not only one car (piece of equipment), but 100s if not 1000s. And, all of that equipment is not the same equipment type (car) - most of the equipment is unique. And, even if the equipment is of the same type, each piece of equipment has its own personality and runs differently. And, not only do they have to maintain equipment on a regular basis, they have to: